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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracy Graydon

June 20, 2025

1  out of  5
rating by Tracy Graydon
"Extremely disappointed !!!
Hasn’t answered their phones in weeks leading into months. Dropped the ball on me!!! I’ve been with State Farm for many years. Management received a promotion for got all about the clients.
Phone not being answered messages Not being returned. Had to call Corporate numerous times still Nothing. Purchased a car to replace my junked car. Wow to my wonder no one was answering phones or returning messages At All !!
So called Corporate again in June after receptionist never informed stand in management of my Calls and messages. June comes around had my car since March. I finally spoke with the Agent In charge. Oh I’m so sorry??? Your sorry it does Not Fix your Mess and outrageous Bills your Now trying to get me to pay a lot of freaking Money because you couldn’t handle the work Load. I’ve paid on time Always with no issues
Called today to ask questions of this ridiculous bill I’ve received. What do you know they’re busy with customers for the last hour and a half. Voicemail
Smh Absolutely Ridiculous and Horrible Customer Service. I Will Not Be Renewing My Policy With State Farm. You’ve truly Lost a Loyal Customer.
State Farm Catawba Valley Blvd Hickory Horrible customer Service No Management"
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Mary Franklin

February 21, 2025

5  out of  5
rating by Mary Franklin
"We’ve probably been with State Farm close to 20 yrs including in Florida. It was refreshing to call, ask specific questions involving our move back to NC, have those questions answered quickly and without a hard sell...Curtis you rock!! Florida agents could learn a lot from you about great customer service. Looking forward to living in Hickory."
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Jo White

February 17, 2025

1  out of  5
rating by Jo White
"Nothing but problems. The whole time we had this agent.Do not recommend"
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
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Kelly Ruby

January 24, 2025

5  out of  5
rating by Kelly Ruby
"Jared is a great agent who is very knowledgeable, especially when it comes to Life Insurance! I’m so grateful for his knowledge and guidance."
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Lorie Carney

August 7, 2024

5  out of  5
rating by Lorie Carney
"Very responsive and super nice. Jared got me the quotes and started my new policies within a day of me reaching out. Highly recommend!"
We responded:
"Thank you Lorie for letting us handle your insurance needs! We are also grateful for the referrals! We are glad we met your expectations and gave you some great rates!"
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Alexia Fletcher

July 24, 2024

5  out of  5
rating by Alexia Fletcher
"Jared is amazing. He saved me not only financially but with getting everything I need. I appreciate him so much. If you need him, call him ASAP!! Keep doing your thing Jared!!"
We responded:
"Thank you Alexia!! I am glad we were able to help you! We appreciate the compliment!"
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modibo robert kane

June 28, 2024

5  out of  5
rating by modibo robert kane
"Great customer service and very easy to work with. Jared was very knowledgeable and experienced."
We responded:
"Thank you for your comments! We try to make the process easy and convenient for you! "
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Nellie Boston

May 1, 2024

5  out of  5
rating by Nellie Boston
"Information requested was provided quickly and professionally. I am fully satisfied with the service I received."
We responded:
"Thank you for your review! We are happy to hear our service met your expectations. We try to respond to your request as quickly as possible!"
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Daniel Risser

April 10, 2024

5  out of  5
rating by Daniel Risser
"Very professional and attentive."
We responded:
"Daniel thank you for your review! I am glad we were able to help you out this morning. "
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Sandy Stewart

April 6, 2024

3  out of  5
rating by Sandy Stewart
"Insurance way to high"
We responded:
"Hey Sandy, thanks for the review and the prompting to review your coverages. I left you a message to call me so we can review all your policies together. We have in fact seen the auto rates changing quite a bit not just with State Farm, but industry wide. We do however want to make sure we have the chance to review your personal coverages to make sure you have all the discounts you can get on your policies and help you out in any way possible. I look forward to talking to you. "
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Gary Brinson

March 27, 2024

5  out of  5
rating by Gary Brinson
"Jarad Corey office has been very helpful with speed thank you
Gary B"
We responded:
"Thank you Gary! I am glad we were able to get everything taken care of for you!"
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Robin Mcguire

February 27, 2024

5  out of  5
rating by Robin Mcguire
"It has been a pleasure doing business with you. You have always been very professional and kind."
We responded:
"Thank you Robin! We strive to put our customers first and want to make sure you always have a positive experience when working with us!"
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Pet Centers of America

December 6, 2023

5  out of  5
rating by Pet Centers of America
"JARED COREY IS THE BEST!!!"
We responded:
"Thank you for your compliment!! We try hard to give the best possible service to our customers!"
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Sheryar Tahirkheli

November 9, 2023

5  out of  5
rating by Sheryar Tahirkheli
"made it very easy, better than GEICO rates"
We responded:
"Thank you for your comments! We strive to always provide you with the best service, and we are also excited to hear or rates were satisfying to you as well!!"
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River Coss

October 24, 2023

5  out of  5
rating by River Coss
"Jared is absolutely the best. He is professional, has a very quick response rate, has many contacts, and always works to get you the best of what he can offer.

We had severe storm damage with the last big storm. Jared had a tree service out within 2 days clearing away the debris and assessments were done rather quickly! (Our many neighbors had to wait days and weeks for their tree removals.)

He has helped us many times get the best rates for what we needed and has saved us money numerous times.

I highly recommend him!"
We responded:
"Thank you for your comments River! We want to make sure you are taken care of in your times of need. You guys had so many trees down I can imagine it was quite overwhelming to know where to begin. I am glad the referrals I provided you made your clean up quick and easy. We are always here to help!"
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Judy McHenry

August 22, 2023

5  out of  5
rating by Judy McHenry
"Excellent office to work with - they are very interested in you, very professional and courteous and willing to go the extra mile to meet your needs."
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jo khan

August 19, 2023

5  out of  5
rating by jo khan
"Great agent. Always goes the extra mile to help."
We responded:
"Thank you for your comments! We try to give the best possible service to all our customers. Thank you for your loyalty!"
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Monica Holsclaw

August 18, 2023

5  out of  5
rating by Monica Holsclaw
"Very good insurance company. Always there to help out. Agent Jared Corey responds at least by the next day. I highly recommend Stare Farm."
We responded:
"Thank you Monica! We try to give our customers the best service possible!"
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Melissa Cruse

May 9, 2023

5  out of  5
rating by Melissa Cruse
"Really love having Curtis as my agent. He’s always available for my questions and calls. Very helpful. In a crisis I need an agent, not a salesman."
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carol newman

April 19, 2023

2  out of  5
rating by carol newman
"State Farm is an Awesome Insurance company They are always Great from beginning TY o end they go well beyond to help you out of your Situation. I called as soon as I found out I had a flood in my Jouse when I walked in the house. I called them they sent people to help me with clean up next step is fixing affected areas will be done soon. THANK you State Farm Always!!"
We responded:
"We want to make sure we put our customers' needs first! In times of a loss or damage to your property it can become very stressful. We are glad we were able to help you get your home taken care of quickly!"
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Robert D

February 23, 2023

5  out of  5
rating by Robert D
"Very knowledgeable and professional."
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Lue Thao

February 15, 2023

5  out of  5
rating by Lue Thao
"Amazing individual, took care of me and my family by finding the best plan for me and saving me nearly $200 a month from a previous Auto Insurance that I had."
We responded:
"Thank you Lue, for giving us the opportunity to help you out. I am glad we were able to give you that savings!! We look forward to continuing to work with you on all your insurance needs!"
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Sarah Newman

January 31, 2023

5  out of  5
rating by Sarah Newman
"It is always a pleasure to work with everyone at Jared's office. THANKS!!!"
We responded:
"Thank you Adam for your comments. We are always here to help with your insurance needs!"
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Diane Lee

January 14, 2023

5  out of  5
rating by Diane Lee
"Jared is very knowledgeable, friendly and helpful. If you ever want to switch insurance agents jared is the one you should go to for all your insurance needs"
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Tony Wallace

December 1, 2022

5  out of  5
rating by Tony Wallace
"I am very pleased with the insurance I've got with State farm they treating me very nicely and they were very professional I would recommend this insurance company to anyone it is excellent insurance and add affordable price"
We responded:
"Thank you for your remarks Tony! We are glad you are a part of the State Farm Family!"